Terms and Conditions

Welcome to ZeniHR (“ZeniHR,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of the ZeniHR website, software, and related services.

By accessing or using ZeniHR, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our services.

1. Definitions

For the purposes of these Terms:

• Platform refers to the ZeniHR website, software, and related services.
• Company refers to any organization registered on ZeniHR.
• User refers to any person authorized by a Company to access the Platform.
• Subscription refers to the paid plan that provides continued access to ZeniHR.
• Free Trial refers to the complimentary thirty (30) day access period provided to newly registered Companies.

2. Eligibility

To use ZeniHR, you must:

• Be at least 18 years of age.
• Have the legal authority to register and act on behalf of your organization.
• Provide accurate, complete, and up-to-date information during registration.

3. Account Registration

Each Company must register an account before using the Platform.

During registration, you may be required to provide:

• Company Name
• Business Address
• Contact Person
• Email Address
• Phone Number
• Company Logo
• Other information reasonably required to provide our services.

You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

4. Free 30-Day Trial

Every newly registered Company is entitled to a FREE thirty (30) day trial of ZeniHR.

During the trial period:

• Your organization has access to the features included in your selected plan.
• No credit card is required to start.
• You can fully evaluate the platform before subscribing.

At the end of the thirty (30) day trial, an active subscription is required to continue using ZeniHR.

5. Subscription and Renewal

Continued use of ZeniHR requires an active subscription.

ZeniHR subscriptions are billed annually, per employee, in line with the pricing published on our website.

Subscription fees must be paid before the renewal date to avoid interruption of service.

6. Account Suspension for Non-Renewal

If your subscription expires and is not renewed after the free trial or any paid subscription period:

• Your Company account may be automatically suspended.
• Users may no longer be able to log in or access the Platform.
• Employee records, payroll, attendance, leave data, reports, and other HR information may become temporarily inaccessible until your subscription is renewed.

Once payment has been confirmed, ZeniHR may restore access to your account.

7. Account Deletion After Extended Non-Renewal

If a suspended account remains unpaid for a continuous period of at least sixty (60) days after suspension, ZeniHR reserves the right to permanently delete the Company account and all associated data.

This may include, but is not limited to:

• Employee Records
• Payroll Data
• Attendance Records
• Leave Records
• Recruitment Information
• Performance Reviews
• Training Records
• Company Assets
• Uploaded Documents
• Reports and Analytics
• Other HR-related information stored on the Platform

Once an account has been permanently deleted, data recovery may not be possible.

We strongly encourage Companies to renew their subscriptions promptly and maintain backups of important information.

8. User Responsibilities

Users agree to:

• Provide accurate information.
• Keep login credentials secure.
• Ensure only authorized personnel access the Platform.
• Use ZeniHR in compliance with all applicable laws and regulations.
• Maintain backup copies of important HR records where appropriate.

9. Acceptable Use

You agree not to:

• Use ZeniHR for unlawful or fraudulent activities.
• Attempt unauthorized access to the Platform or another Company’s data.
• Upload malicious software or harmful code.
• Interfere with the operation or security of the Platform.
• Copy, modify, distribute, or reverse engineer any part of the software without authorization.

10. Data Ownership

Your Company retains ownership of all data entered into ZeniHR, including employee information, payroll records, attendance records, recruitment data, reports, and documents.

ZeniHR does not claim ownership of your organization’s data.

11. Intellectual Property

All software, trademarks, logos, graphics, documentation, and other intellectual property associated with ZeniHR remain the exclusive property of ZeniHR and its licensors.

No content may be copied, reproduced, distributed, or modified without prior written permission.

12. Service Availability

While we strive to provide reliable service, we do not guarantee uninterrupted or error-free access.

Scheduled maintenance, updates, and unforeseen technical issues may occasionally affect availability.

13. Security

ZeniHR implements industry-standard security measures, including:

• Secure Authentication
• Password Encryption
• SSL/TLS Encryption
• Role-Based Access Control
• Audit Logs
• Regular Backups
• Secure Cloud Infrastructure

Although we work to protect your information, no online service can guarantee absolute security.

14. Limitation of Liability

To the maximum extent permitted by law, ZeniHR shall not be liable for:

• Loss of profits
• Loss of revenue
• Business interruption
• Loss of employee or business data
• Indirect, incidental, or consequential damages arising from the use of the Platform.

15. Termination

ZeniHR reserves the right to suspend or terminate any account if:

• These Terms and Conditions are violated.
• Fraudulent or unlawful activity is detected.
• The Platform is misused.
• Subscription obligations are not met.
• False registration information is provided.

16. Changes to the Platform

We may improve, modify, replace, or discontinue features and services at any time to enhance the Platform.

Where practical, we will provide reasonable notice of significant changes.

17. Changes to These Terms

We may revise these Terms and Conditions from time to time.

Updated versions will be published on our website and become effective immediately upon publication.

Continued use of ZeniHR after any updates constitutes acceptance of the revised Terms.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

19. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Effective date: July 2026 · Last updated: September 2026 · © 2026 ZeniHR. All Rights Reserved.